1. Search: This search feature (accessible through the new TOOLS Menu) allows you to enter a SKU number in order to find its exact location.
	Start typing the sku, then choose the exact sku from the list.
	Products found in STEP 2 DESIGN will show Manufacturer/Collection Name, as well as the Product Category. With this information, you will then use the Product Dropdown Menus to locate the product.
	Your SKU search, in some instances, may lead to items, such as Pedestals and Lateral Files that are designed to be placed below a work surface. In those cases, the Manufacturer/Collection Name will point you to the modular collection(s) in which you can find Desks, Credenzas, Returns or Bridges that may accept them below their work surface. Once you find the item, you would like to place a pedestal or other storage options under, simply drag it onto your floor plan and click the CONFIGURE button, and select the appropriate storage item. For additional information on Configuration process, please see CONFIGURE section above.
	Products found the in STEP 3 ACCESSORIES will show Manufacturer/Collection Name. With this information, you will then use the Product Dropdown Menus in STEP 3 to locate the product.

2. Text: The new Text Tool is located under the "Tools" menu along with the Search feature.

	When selected, the Text tool will open the "Text Editor" where all entries and formatting changes are made. Please also note the "Hide all text" option, which allows you to generate a print out without the text previously entered if desired.
	Once the Text Editor is closed, users will be able to move, rotate, duplicate and delete the text just like furniture items.Tutorial
	Edit Text: Opens the "Text Editor" where text and formatting changes are made. Tutorial

 

FAQ

1. I am having difficulties drawing Doors and Windows. What am I doing wrong? When approaching a wall in the DRAW Doors/Windows mode, you will notice that the cursor changes to a star shape. If having difficulties drawing doors/windows, you may be moving the cursor too far out over the width of the wall. Simply bring back the cursor inside the space so that you can clearly see the star shape. Tutorial
2. Where can I find pedestals to use below my worksurface? Instead of looking for those items in the general product library, you can find them inside the Configuration page for each desk, credenza, return or bridge (if applicable) within the modular collections. This is not only a short-cut but also guarantees that you will be working with correct options for that specific product. To access those storage options, simply drag your desk or credenza onto the floor plan and click the 'Configure' button associated with them. Once on the Configuration page, you will be represented with all available AND correct storage options that can be placed below the work surface. For additional information on Configuration process, please see the CONFIGURE section.Tutorial
3. Why do all my products change to the same color? Finish/Fabric selections made in the color selection screen will be applied to the entire collection you are currently working with. Individual color selections for the same collection must be made outside of the system.
4. How do I move, rotate, or delete more than one product at a time? Hold down your left mouse button and draw a selection area that contains all or part of any products you want to move together. An outline will appear as you draw. When you release, all of the products selected will be grouped within red brackets. You can move, rotate, or delete all of these products at one time. To cancel this group, simply on the grid in an area away from the group and it will become separate products again. Tutorial
5. How do I share my design? The Share feature can be accessed under the File menu on the upper right corner of the system interface. In case of unregistered users (i.e. Customers), recipients of a Share Email will also receive the required login information in form a temporary (21 days) password along with instruction on how to login and retrieve a design. Tutorial
6. Why can't I use any of the commands under File, such as Save, Print, Share, etc.? If you are having difficulties accessing the features listed under the File menu, you must have entered the system through the "Public Area". See the following 2 scenarios for next steps:
• If you are a registered user, simply restart the system and enter the system with your email address and password through the "Dealer Login" area. Please contact the Visual Planner Administrator for your account and ask for the "Staff Registration Link" if you have not yet registered.
• If you are NOT a registered user, you should follow the prompts (when accessing any of the advanced features) and submit the "Contact Request" form, which will automatically save your project. Once received, the dealership, whose system you used, has the ability to provide you with the required login information to access your project and use any/all of the advance functions. NOTE: You will receive this information via a "Share Email". For details on how to access the system using temporary login information, see Question 4 above.
7. Can I generate a PDF from the available print pages? Yes. You can use any third-party PDF maker software, such as Adobe Acrobat or CutePDF Writer (Free Download under: http://www.cutepdf.com/Products/CutePDF/writer.asp) for this purpose. With a PDF maker software installed, proceed to the Print page of Visual Planner, simply select the view you would like to turn into a PDF and click the Print button located below the 3 views. When your printer selection window opens, simply scroll through your available options and select a PDF Maker Software instead of your default printer. Next, select a file name and a location where you would like to save the PDF. Tutorial
8. How do I remove the website and date/time stamp from my printouts?
• In Internet Explorer: Go to File/Page Setup. On the following menu, simply erase the Header and Footer information.
• In Mozilla: Go to File/Page Setup. In the Margins&Header/Footer tab, make all Header & Footer choices BLANK.
9. Where do I find generic elements such as Columns for my design? Columns, Cooling and Heating Elements as well as Electrical symbols can be found in the second drop-down menu in Step 2-Design under the "ROOM ELEMENTS" category. The ROOM ELEMENTS category is always available regardless of the selection made in your first drop-down menu.
   Please Note: Once placed on the floor plan, Columns and Heating/Cooling Elements will appear in the 3D-view while Electrical symbols for the switches/outlets, etc. are only meant to enable the user to mark the walls as a reminder in the Plan-view (2D).
   
   New Room Elements: New electrical and mechanical symbols (such as cooling vents, radiators, etc.) are now available under the “ROOM ELEMENTS” category. We are happy to receive your ideas for future additions to this list.
   
10. Why doesn't my company's logo appear in the Visual Planner? Please contact the administrative contact for Visual Planner at your company if your system does not show your logo. The logo can be uploaded by your administrator at any time. You can also contact Animated Vision directly with any questions in this regard.